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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Olivia Burden

Olivia Burden

September 21, 2026

5  out of  5
rating by Olivia Burden
"Dana was absolutely incredible! She was incredibly kind and patient when it came to getting my insurance quotes and she walked me through every step of my coverage. She got me a great price on my vehicle and renters insurance and gave me such peace of mind about my protection plan. Highly recommend talking with her if you have any questions!"
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Mikele Glaspie

September 16, 2026

5  out of  5
rating by Mikele Glaspie
"Dana was great and helpful! I relocated and the process was seamless with her for my auto and home policy!"
We responded:
"Hi Mikele, thanks so much for your kind review. Im glad your experience was exceptional:-)"
Profile photo of Gina Daddi

Gina Daddi

September 10, 2026

5  out of  5
rating by Gina Daddi
"Dana was very friendly and helpful! I was worried changing my policy would be complicated or have to go through a frustrating automated system but that was not the case at all. Highly recommend!"
We responded:
"Thanks Gina, we appreciate your 5 star review & your business. Dana is amazing!"
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Theodore “Theo” Kelly

September 3, 2026

5  out of  5
rating by Theodore “Theo” Kelly
"Nikki, Dana, Katie (and the entire team, honestly) are superb! Over-and-above helpful, knowledgeable, and quick service & support. Just in the past week, I changed my address for my dwelling and auto insurance, and then got a new car a few days later. They turned around all of my policy updates within record time, kept me informed at each step, and made sure I was aware of the minor changes in policy pricing. I'm so grateful to know this team has my back -- like a good neighbor!

UPDATE: I've been working with Nikki and her team for several years now. Every question, request, update, etc. is addressed so quickly. I'm super grateful and highly recommend this team!"
We responded:
"Theo, I sincerely appreciate your business and support of my Agency. You are a pleasure to work with:-) we appreciate your review"
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Erica Robinette

September 1, 2026

5  out of  5
rating by Erica Robinette
"HUGE THANKS to Dana at Nikki Ogunduyile's office! She was amazing in helping our office complete a smooth state to state transfer. So friendly and efficient! Thanks, again, Dana!
One team, one jersey!! :)"
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William Hanford

August 3, 2026

5  out of  5
rating by William Hanford
"Working with Dana was wonderful! She is calm and personable and very helpful!"
We responded:
"Hi William, your words are so kind! Thanks for taking the time to share your experience with my office manager, she is one of a kind!"
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tonya smith

July 22, 2026

5  out of  5
rating by tonya smith
"Nikki was awesome and efficient checked for all discounts available for me definitely recommend"
We responded:
"Hi Tonya, I appreciate your review! Im so glad to be able to help:-). I appreciate your business "
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Kaitlyn Lee

June 2, 2026

5  out of  5
rating by Kaitlyn Lee
"Dana was amazing to work with for both renters insurance and car insurance. She was very knowledgeable, supportive, and always made sure to answer all questions or concerns I had. I am so appreciative of her help and so glad to have her in my corner."
We responded:
"Thanks Kaitlyn, this is awesome. Im so glad to have you as a valued customer. Dana is the best:-)"
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Brian

May 11, 2026

5  out of  5
rating by Brian
"Great experience today. Everything was thoroughly walked through with me. Fully comfortable with my transaction today with State farm. Looking forward to working with you in the future"
We responded:
"Awesome Brian, I sincerely appreciate your business & look forward to working with you also:-)"
Profile photo of Ed Stok

Ed Stok

May 7, 2026

5  out of  5
rating by Ed Stok
"They were very helpful on activating Insurance on my new car right away. Always have had great service with State Farm. Thank you Dana and Nikki"
We responded:
"Hey Ed, thank you so much for leaving such a nice review. You are one of my day 1 customers, I appreciate you."
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Lisa Rach

May 1, 2026

5  out of  5
rating by Lisa Rach
"Dana was very helpful and was quick to call back and email me back, even before my policy started."
We responded:
"Thanks Lisa, Im so appreciative of your kind review. "
Profile photo of Al White

Al White

April 22, 2026

5  out of  5
rating by Al White
"Excellent help thank you Dana for the renters insurance!!!"
We responded:
"Thanks Al, I appreciate your kind review and your business!"
Profile photo of Ritah Maitha

Ritah Maitha

April 7, 2026

5  out of  5
rating by Ritah Maitha
"I moved from another state to Ohio, Nikki gave me the best rate compared to other agent I had talked with. Very kind, and good person to work with.

New update March 2026. Dana called to inform me about my insurance, how much I had saved, and other things I could add apart from the auto insurance. Dana is very professional. She took her time to explain to me why she had called me. If anyone is looking for any type of insurance, please call this Nikki Agent and talk with Dana. She will walk you through and find you something very good."
We responded:
"Hi, Ritah! Thank you for the recognition, we are all about making moves stress-free, and we're thrilled we could provide you with the best rate. Your kind words fuel our passion – welcome to Ohio, and cheers to an amazing journey ahead! We hope to continue serving your insurance needs for many years!"
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Ashley Perez

March 27, 2026

5  out of  5
rating by Ashley Perez
"Nikki at state farm was very kind, helpful she explained everything to me in great detail and it was just a wonderful experience all together"
We responded:
"Thanks so much Ashley, its a pleasure to work with you. Im so glad you enjoyed your experience with my office, we appreciate your business "
Profile photo of Gregory Cunningham

Gregory Cunningham

March 27, 2026

5  out of  5
rating by Gregory Cunningham
"Nikki Ogunduyile is a very knowledgeable State farm agent. Within 20 minutes she put a reasonable policy together for both my vehicles at a very satisfying rate.

Thank you Nikki! 🙂"
We responded:
"Thanks so Much Gregory!!! I sincerely appreciate your business. Have a great weekend "
Profile photo of Federson Witcher

Federson Witcher

March 17, 2026

5  out of  5
rating by Federson Witcher
"Dana Ermann was amazing she took care of me and answered all my questions"
We responded:
"Thanks Federson, Im so glad you were pleased with the service you received from Dana. I appreciate your business "
Profile photo of Tunisia Williams

Tunisia Williams

March 13, 2026

5  out of  5
rating by Tunisia Williams
"My agent John was easy to speak with and gave me a quick quote I was pleased with. Highly recommend!"
We responded:
"Thanks for your nice review Tunisia🙂. Im glad that you were pleased with our service!"
Profile photo of Leshan Eddings (shan)

Leshan Eddings (shan)

March 6, 2026

5  out of  5
rating by Leshan Eddings (shan)
"Very prompt service,wasted no time getting me insured ,the whole process was hassle free"
We responded:
"Thanks so much Leshan! Im so happy you have chosen to do business with my Agency!"
Profile photo of Sarae Nelson

Sarae Nelson

February 25, 2026

5  out of  5
rating by Sarae Nelson
"Dana was amazing! She was understanding and patient when I needed to stop to help my son. She is very polite and helped us save a lot of money."
We responded:
"This is awesome Sarae! So glad we were able to help you save money:-). "
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Shawn Siddell

February 6, 2026

5  out of  5
rating by Shawn Siddell
"She was great and very helpful"
We responded:
"Thanks so much Shawn! I truly appreciate your business:)"
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shyanna lynn

February 4, 2026

5  out of  5
rating by shyanna lynn
"dana is always so helpful and kind!!"
We responded:
"Shyanna, I sincerely appreciate your kind review of my Agency. Im thrilled to hear you had a great experience. Your support means a lot!"
Profile photo of Omar Shah

Omar Shah

January 10, 2026

2  out of  5
rating by Omar Shah
"Nice service and great rates. Never spoke with Nikki herself. UPDATE 2026- As of the end of 2025 and continuing on, this office has taken weeks with no answer to explaining why the premium has increased or to explain to me anything regarding what constituted my costs. I was told that Nikki has the answer and when out of frustration requested a call by end of day…I did not receive a call back knowing that yet another week is gone by."
We responded:
"Omar, thank you for your review. While billing determinations are handled in our corporate office; my team and I worked diligently, within our power, to provide you with answers to your inquiries. I regret that the final determination was not to your satisfaction. Additionally, I also appreciate your willingness to conference call with billing internal teams for resolution. I appreciate your business.
"
Profile photo of Carlos Morales

Carlos Morales

December 12, 2025

5  out of  5
rating by Carlos Morales
"Dana was outstanding!
She guided me through switching my insurance policy with ease, answered all my questions, and helped me find a plan that fit my needs while saving me money. Her professionalism, patience, and attention to detail made the entire process stress-free. I truly appreciate her support and would highly recommend her to anyone looking for exceptional service."
We responded:
"Hi Carlos, thanks for your kind review. Dana is an amazing asset to my team, Im glad you were pleased working with her:)"
Profile photo of Onofre Perez

Onofre Perez

December 5, 2025

5  out of  5
rating by Onofre Perez
"Had the pleasure of speaking with Danna at Nikki's office and she was ready to help. Thank you for helping us!"
We responded:
"Hello Onofre, thanks so much for your 5 star review. I truly appreciate your business!"
Profile photo of Maria Russ

Maria Russ

November 4, 2025

5  out of  5
rating by Maria Russ
"Always easy service and great communication"
We responded:
"Thanks so much Maria! I appreciate your business and your kind words"